First National Bank of Namibia (FNB)
purpose:
To provide customers with appropriate self-service banking solutions, service and support through effective sales and migration of clients to alternative channels
Responsibilities:
Build customer relationships through providing professional advice, support and after sales services
Identify and utilise opportunities to assess and improve own performance
Achieve sales and new client acquisition targets to contribute to profit and growth of business
Report on transactional and process activities within set guidelines to provide timely information for decision making
Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.
Deliver customer service through adherence to quality service standards
Contribute to cost efficiencies through responsible utilisation of work-related resources
Contribute to teamwork and inclusivity within own team
Provide training to customers on an ongoing basis to increase understanding of the advantages of using alternative channels
Implement the digital channel migration strategy in area of responsibility to meet business targets
Experience and Qualifications:
Minimum Qualification – Grade 12 with 25 points
Preferred Qualification – Relevant Certificate or Diploma
Experience – 1 to 3 years relevant experience
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
Apply online via: FNB Career Portal
Closing Date: 30 July 2023
To apply for this job email your details to bester@southernafricajobs.com